Once your order has left Bomb HQ, you will receive an email from DPD which will contain tracking information. You can then track your order via the DPD website to see an estimated delivery date.
Changing or cancelling your Bomb Cosmetics order depends on the status of your order. Head on over to the DPD website and enter your tracking number - from here you'll be able to change your address, ask to leave in a safe place or to leave with a neighbour.
If you're unsure then pop us an email with your order number and the changes you wish to make.
We're so sorry there is a problem with a product. We try to ensure our products are as secure as possible during transit, but our products are handmade and some contain delicate sugar decorations.
Please email us your order number along with a picture of the damaged item and we'll try to resolve this as quickly as possible!
We will despatch your order within 3 working days and it can take 3 working days after despatch for you to receive your order.
For more information regarding delivery click here.
Sometimes DPD's tracking information can be incorrect and packages are marked as delivered before they arrive.
Don't fret, your package will most likely be delievered soon, but it's a good idea to check with your neighbors and post office for more information!
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